- STORE REVIEWS
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2015-01-21
1/5
"Absolutely DO NOT order from this company. I ordered 5 Oakland Athletics Baseball Ornaments December 2nd so “Santa” could have them in our Christmas Stockings. The shipment arrived with 4 of the 5 ornaments although al were listed on the packing slip. I filed a “missing item” request on their website, and was told the replacement would be sent. The item that arrived was a University of Alabama Crimson Tide Football Ornament however the packing slip again had the Oakland A’s Ornament listed! I went online again and filed a “wrong item request” and spoke to someone in customer service and was told the correct item would be on its way. 3rd time’s a charm, right? No! This time I get a Clemson University Football ornament. Fed up, I ask for a refund. I have to go ship back the 2 wrong ornaments, they confirm receipt and say they are processing the refund. Then I get an email that a refund has been processed in the amount of $0.00. I decided tojust do a dispute with my credit card and they thankfully took care of it but the process has been ridiculous – never again – BEWARE!"
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