- STORE REVIEWS
- PRODUCT REVIEWS
2017-11-07
5/5
No issues! Love my shoes
"Satisfied with my order. Ordered a black and brown booties. Thanks!"
Detailed Ratings
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
2017-04-07
1/5
Fake Tiffany & Co bracelet
"Bought a fake T&Co T bracelet from you that was authenticate by your authentication team. I have real prove that is fake. I sent emails with a video showing why the bracelet is fake. Mandy replied to all my emails except the one that I sent the video with the evidence. So convinient not to answer. If you reply to my review please don't sent me a phone number nor an email that you will help out because you don't. I want someone to answer to the evidence that I've shared with you guys. I'm So dissapointed."
Detailed Ratings
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
christinao.tradesy from Tradesy has responded
Posted Apr-07-2017We're sorry to hear of any negative experience you have had with us. We have a team of brand experts that specialize in Authentication of designer pieces. We also have a 3rd party jeweler that reviews items as well to determine it's authenticity as we are very diligent and have a zero tolerance policy for replicas sold on the site.
If you have any questions about the way the item was authenticated or need any further assistance about the tests that are conducted, you can send an email to returns@tradesy.com and we'll be happy to assist you.
If you ever need additional assistance, please feel free to contact us via phone M-F 8AM-1PM PST 844-988-7233 or email at team@tradesy.com and we'd be happy to help.