- STORE REVIEWS
- PRODUCT REVIEWS
2008-10-10
1/5
"Do not buy from this store!!! They may mislead you, and rip you off. They did this to me. This store posted an add that is VERY misleading and misrepresenting of the truth.
After researching the product I was planning to buy for 3 hours, I THOUGHT I found the best price from Organic Pharmacy. I ordered Keto 7. I THOUGHT I was purchasing 90 caplets at 75 mg each (a 90 day supply). This product would have lasted me 3 months. The price was $12.14 plus the $5.00 shipping fee.
In actuality, I received 90 capsules at 25 mg each( a one month supply). I called customer service and the representative stated that 75 mg is the "suggested" serving amount not the actual amount of each pill. Now I will have to take 3 capsules at 25 mg per pill, to get the same results. The product will now last me 1 month, instead of 3.
The following is copied from the page and exact spot that that I placed my order (in between the *'s). * 7-Keto90 Vegetarian Capsules
7-KETO® (DHEA Acetate 7-one)* 75 mg per serving*
Does this sound like 25 mg per capsule to you??
I contacted Organic Pharmacy, and they apologized that I had misunderstood. They did not offer to reimburse the difference. The service rep. said that the only thing I could do would be to return the merchandise. However, I would have to pay for the shipping fee AND also a 15% re-stocking fee.
I chose to keep the merchandise because I would also lose my original $5.00 shipping that I have already paid which also is nonrefundable. Cheaper to keep them.
The service rep said that their site copied the info. from the NOW website (the company that makes the capsules). However, I have been to dozens of websites that sell the same product, each website states the exact milligram of each pill instead of the suggested servings by NOW. Very fishy to me... Here is the web address to the page I visited. http://organicpharmacy.org/search.php?searchterm=7+Keto&x=12&y=14
I order things online ALL the time, and I will never order anything from this company again. Misleading as an excuse to rip off customers...
A VERY dissatisfied customer."
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