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Merchant Member
2019-06-05
5/5
Absolutely the best!
"Always the best prices here. Will keep coming back and free shipping is a bonus!"
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Merchant Member
2013-01-01
5/5
"I just want to start off saying I do all my shopping online and have so so for many years, so I feel I have alot of experience with online sellers.ok now thats out of the way.As of writing this review I have made 2 purchases from eFireplaceStore.com in the last 2 weeks.These guys are top notch in every aspect of a buying online experience from the time you place your order shipping updates,tracking info,etc.Shipping is one of the fastest I have seen in along time.There website is easy to navigate around and they have an actual phone number that you don't have to spend hours trying to find if you need to call them for any reason.So if you have just read my review I hope you now feel confident about this company and give them a try."
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2012-02-01
5/5
"I wanted to let everyone now that my experience with heatsinkfactory.com was a very pleasant one to say the least. i purchased the wrong item from them by my mistake so i called them on the phone and got a real person right away! you dont get that to much anymore these days,explained my error and was told just to send item back and write store credit on reciept and the would issue me a credit,wow that was easy.i recieved a phone call from someone in a few days after sending item back and man that was a shocker,dont get that much either anymore.they refunded me and i just reorded the correct item from them.customer service from heatsinkfactory .com is outstanding!! this was not my first purchase from them nor will it be the last.these are the kind of small business,s we must support for there hard work people!hats off to everyone at the heatsinkfactory.com,thank you for your service!"
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