"I ordered a 1 1/2" Hayward ball valve for 39.99. The item was delivered, but the diameter was a fraction off of my older part. I bagged it in its original bag and called for a return authorization number. The operator told me that since my project was sold by a third party vendor, and was under 40.00, they would not accept the return. I ordered it online as a guest directly through Dohenys Water Warehouse. Its not the money its the poor service! Doheny's will never have my business again."