- STORE REVIEWS
- PRODUCT REVIEWS
2015-01-02
1/5
"Since I've had my laptop from Toshiba, which I promise will be my very LAST ONE, I have had issues. Bought brand new, I've had to have it repaired 3 times and then dealing with their awful customer support is another issue in itself. Every time I've delt with this crooked company I hang up frustrated. I previously owned a Dell laptop for 6 years and it was on it's last leg yet I only had one minor issue that their awesome support team took care of by physically sending someone out to repair. UNLIKE Toshiba, regarless of your product being under warranty, you will have to ship it to them and pay those costs. Their customer service is rude, they will try there best to sell you the diagnostic charge to clean up your computer after warranty expires because whatever the problem (and it will be your fault) you will HAVE to pay! I'm so done with ever dealing with them again and told the support guy that instead of spending more money to fix that I was instead spending the $ to instead buy a new non-Toshiba computer. I will make sure to let my friends and family and anyone else know to beware because they and their crappy product have been nothing but a headache and a waste of time and money."
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