"I bought a "new" phone from them.
The phone wasn't new. It was refurbished but I paid a price of a new phone.
Communication is a nightmare. It takes them more than a week to reply. I had to open a dispute with my credit card company because they simply didn't reply.
Then they finally replied and I had to ship the phone back.
Returning is a nightmare. You have to pay for return shipping yourself.
Do yourself a favor - don't buy from them at all."