"Needed to cancel my order.
Rugs.com was so fast in getting back with me on that I couldn't believe!
They are FAIR, FAST and very GREAT customer service !
Thank you so very much!"
"My experience couldn't have been better!
The main reason is Tommy Harold!
Not only a wonderful, helpful man but a man who goes above and beyond the norms to help you in making the right decision on your furniture selection.
Tommy is the reason I keep comng back!
Thank you, Tommy!"
"Some clothes I have bought are very nice.
Some are very much a disappointment.
It is hard to weed out the good from the not so good.
Don't know until you see it with your own eyes.
I have bought a lot of clothes, shoes and jewelry and have not worn many.
I just donate."
"they are trying to right the wrongs. i will give them that and i appreciate their prompt help.
drawers made to small for the openings for drawers on 2 console tables, made by Butler. sending me 2 replacement drawers. if this does not work, will sent back tables.
poor packaging in another purchase, that crushed 2 items in box. there was nothing to protect them in transit."
We are very sorry for the condition of your items when they arrived. Thanks so much for calling in and giving us the opportunity to rectify the situation. We look forward to hearing how the replacement turns out! We greatly appreciate your feedback and business!
"most sites offer free shipping. this discourages me from future purchases with Joss & Main. there are alot more companies, with just as nice items, that will probably get my future business. free shipping important to me."
We are so sorry for the inconvenience you experience with your order. Our Joss Gold program is designed to help our customers with the standard shipping fee. We want to thank you for taking the time to write this review, as customer feedback is important to us. Thank you for shopping with Joss and Main!
Wayfair-1 from All Modern has responded
Posted Feb-16-2015