"On April 16, 2024, I ordered $78.00 worth of inkjet cartridges that they never sent. It is now May 5, 2024. I called customer service twice, was put on hold for 20 mins. until the phone went dead on their end, never able to talk with someone. I also sent three email messages to customer service about why my order was never fulfilled and never got a response from any of them. BUT of course, they charged my credit card for the full amount. This is fraud plain and simple. I have since had my credit card company cancel the charge and I WILL NEVER ORDER FROM THIS COMPANY EVER AGAIN!!"