- STORE REVIEWS
- PRODUCT REVIEWS
2011-01-16
1/5
"I have been using Canada Pharmacy to purchase a variety of medications consistently over the course of the last 4 years. I would estimate spending 4 to 5 thousand dollars with them with absolutely NO problems until recently and it is as if the whole operation has collapsed. Canada Pharmacy promises delivery of meds in 10 to 15 business days after they are quote "shipped." Until recently, deliveries held true to this time-frame. However, since the end of November 2010, I have placed 5 individual orders...with only one of the 3 orders having been delivered (almost 35 business days). I have written the Company and I've been told the delay is due to increased security. They offer NO WAY to track the progress of the packages and I've run out of two medications....one resulted in my having to go to the hospital emergency (as I have paid Canada Pharmacy for the meds...even though they are not delivered yet). I've also had three of my emails fall on apparently deaf ears...no response. I'm furious with them because they used to do such a good job...I think the wheels have come off and they are failing. Until the issue is solved I would avoid buying from them. They MUST come up with a system to track their packages, maybe use a different shipper (FEDEX or UPS). I have lost TRUST in this organization and I am planning to start using a different pharmacy. Too bad, they once were great...but they are NOT at this time. Stay AWAY."
Detailed Ratings
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
