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2021-04-02
1/5
After almost 20 years it was time to say goodbye
"For many years I have had a full house warranty including the pipes out side. I was told from the beginning that with a full house plan, when service was needed I would be a priority. Well trust me that was not the case. The majority of times I would call, the person on the other end of the phone had the attitude they could care less what you had, such is this review. I called this past Saturday, (3-28-21)in the evening to see if weekend appointments were available, I was told “no.” When the representative asked what was wrong I told her my oven was not keeping a steady temperature, and I was told “that’s all we have.” I called again on Sunday (3-29-21) not only did I get the same response but now the date was a week later. This was basically the worst service ever with BGE Home, because of this, it cost me over $400.00 in repairs, that’s a lot of money to put out, when you have a contract. No recommendations will be coming from this home owner and if they do they will not be positive.
Bobby Eastman. Laurel, Md"
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