"Same deal as everyone else. When I called to confirm my order, they said it wasn't the U.S. model and I would not have a warranty without paying hundreds extra and would also need an extra battery pack, etc. I ordered it anyhow. Two months later, it hasn't arrived and their website says it's on back-order. I called them to cancel and have been getting a run-around. Don't waste your time with these bozos."