- STORE REVIEWS
- PRODUCT REVIEWS
2002-10-27
5/5
"A-
Although 3B Tech gave no order confirmation and just a simple tracking number only on the shipping, I would have to say I had a fair shake with this company.
I would probably do business with them again."
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall customer service
Customer service being trustworthy
Customer service making decisions on their own
Customer service being easy to reach
Customer service being knowledgeable
Overall web site
Web site reliability
Web site being easy to use
Speed of web site
2002-10-27
5/5
"AAA+++
Excellent company to do online business with.
Great website. Some of the best prices on the net. Excellent communication; Immediate order confirmation. Immediate shipping info/confirmation.
Product arrived on time as stated and packed as good as I've ever seen (foam peanuts on bottom, goods in the middle, foam peanuts on top and all around)
Look forward to doing business with them again!"
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall customer service
Customer service making decisions on their own
Customer service being easy to reach
Customer service being trustworthy
Customer service being knowledgeable
Overall web site
Speed of web site
Web site being easy to use
Web site reliability
2002-04-28
1/5
"NAUGHTY, NAUGHTY, NAUGHTY!!!
Shame on WeBuildPcs! I hope the BBB and Attorney General ride these people outta town on a rail!
DO NOT DO BUSINESS WITH THEM!!
Mid January i placed an order. Small stuff: couple cables, couple fans, Artic Silver.
My credit cards have been cut up, so I paid with a Bank Check (not a personal check, its like cashiers check or money order). Btw, I think all e-sellers should have this option.
Anyway, they cashed my check (cleared on Jan 25) but never sent the merchandise!
A month later I called their phone numbers. Voice message run-around. No answer. Wrote 10 e-mails to every address on thier website. No answer. E-mailed threatining the BBB. Finally, someone named Mike, said he would take care of it personally. Needed to send him a copy of the order form and check, which I did.
Been almost a month. No answer.
SCREW 'EM. I'M CONTACTING A LAWYER!!
I'll let ya know how it turns out."
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Overall web site
Speed of web site
Web site being easy to use
Web site reliability
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