- STORE REVIEWS
- PRODUCT REVIEWS
Updated on: 2021-11-30
1/5
Handling fees and 15% grab on returns
"BUYER, Hi. Be Aware. Do not order from this company unless you are 100% positive that your item is precisely what you expect it will be, sight unseen. Your “free shipping” fees are recouped by the company in handling fees, and there is a 15% grab back on your purchase returns for restocking. Bought an $11 dollar sticker for the “cold” handle on an old school faucet in my bathroom. The company charged 9.99 for “handling”. Turned out that the button sticker was a tad too big for my faucet. In order to return I would have to pay shipping AND send it back in the same oversized box that they sent it to me in. Only after too much back and forth with customer service was I able to get the 15% restocking fee on the button sticker waived. The service of any company can only be dictated by how the company wants to treat it’s clientele. Buyer, beware.
I decided not to return the sticker.
Hey! Does anybody need a little white button that reads “cold” for their old California faucet? I will mail it to you for free, no handling fee. My gift to you."
Detailed Ratings
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
