"So first, I messed up and accidentally clicked not on free shipping and was, at first, charged $50. I contacted customer service and they fixed it and gave me the $50 back!! Then when it came in on standard shipping which was really quick, it was perfect. It was still wrapped in the box with the Seiko tag on it and it was the same exact tag and box as other Seiko box purchased from Seiko. We had watch person confirm that it was real. I was alil paranoid and worried after reading reviews but it was a 100% real Seiko watch. My husband examined it closely and was very happy that there was no nicks, scratches, or dents! So perfect experience!"