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5/5
"Great Price! Easy ordering. Quick Order Confermation. Shipping Notification! Lightning fast delivery!"

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2005-03-01
1/5
"Horrible! Purchased camera online. Item availability was 1-2 business days. Two weeks later received email stating that the item was back ordered. Cust Serv rep said that the item must of went on back-order status in the 24 hours it takes to process the order. I called them several times in the past 4 months I've been waiting for the camera and was quickly told that I could cancel the order at any time. Sure they didn't bill my card but FOUR MONTHS???? They made ZERO effort to retain my business. I see their rating is going down the tubes.. I'll take my business elsewhere from now on!"

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1/5
"Horrible! Decent proces but not worth the hassle if 'anything' goes wrong. Automated and vague responses. Why didn't I just goto Crucial for memory.. Lesson learned. Glad it wasn't TOO expensive."

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2003-08-07
3/5
"Just Deals Toll Free # ***-***-****.. Purchased 're-certified' sound system from them. Didn't know what 're-certified' ment till I received the USED merchandise. Oh well, twas a good deal. Order came on-time but one speaker, the main one of course, had bend and missing pins on the connector. Sent 2 emails to custserv only to hear nothing back. Warrenty running thin. Searched web found toll free number, I hate toll calls, contacted very nice individual, said he'd send a replacement speaker ASAP or would call me personally if he needed to do an RMA."

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5/5
"Excellent! Quality Purchase! Received order notification within hours of the sale for my Sony DSC-S85 digicam. Received shipping confermation notification email 10 minutes later w/ tracking number. Item shipped the following day via FedEx 3 day Select. Camera received in two (2) days, and even on a Saturday! Great Prices! Great Service! Great Sale!"

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Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
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2002-11-25
2/5
"PriceWatch quoted the WinXP OEM Home package at $84.00 w/ FREE shipping w/ Purchase of additional hardware. Ordered the item with a 12.99 floppy drive. Mentioned in my comments of the order that price and shipping needed to be adjusted to match PriceWatch price. Upon calling the next day to verify that the prices had been adjusted I was informed that the OEM package was but the shipping was only dropped down to $16.00.. That's $16.00 for a $12.99 floppy drive!!!! WTH? I tried to cancel my order right then, but the sales/CS person reminded me of their 10% cancelation fee.. What a crock. I'll never do business with these people again."

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2002-08-17
5/5
"The BEST memory seller I've ever had the pleasure of dealing with! That FedEx 2nd Day FREE shipping that they offer is more like 18hr shipping.. Lightening fast shipping! Top quality products, never had any problems! I have not bought memory from any other source in the last 4 year, either for personal use, business, or work. Top notch company!"

Detailed Ratings

Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall technical support
Being trustworthy
Being easy to reach
Being knowledgeable
Resolving problems
Making decisions on their own
Overall customer service
Customer service making decisions on their own
Customer service resolving problems
Customer service being knowledgeable
Customer service being trustworthy
Customer service being easy to reach
Overall web site
Web site being easy to use
Speed of web site
Web site reliability
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