"I ordered gifts to be delivered by Christmas, and ordered them with ample time. They were for all my siblings and four orders were made to be delivered to 4 different addresses. I paid for delivery as well- no free delivery was given.
One package was delivered on 12/20 and the other 3 were never delivered. On the 26 of December I called HF and was promised a refund of $100. Today I have yet to receive my refund!
I was told HF had a computer glitch and my orders were never sent. Yet, I never received an email stating this either.
I called 4 times to ask for my refund and each time was told, yes it's on it's way but it will take 5 business days....well it never came. I had my bank do a claim and still no refund!
I just called them today 1/11/19 and was told they would look into it today and that I'd have to wait another 72 hours before a refund was made.
I will never order from them again! I want my refund!"