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2019-01-11
1/5
Never again will I order from Hickory Farms!
"I ordered gifts to be delivered by Christmas, and ordered them with ample time. They were for all my siblings and four orders were made to be delivered to 4 different addresses. I paid for delivery as well- no free delivery was given. One package was delivered on 12/20 and the other 3 were never delivered. On the 26 of December I called HF and was promised a refund of $100. Today I have yet to receive my refund! I was told HF had a computer glitch and my orders were never sent. Yet, I never received an email stating this either. I called 4 times to ask for my refund and each time was told, yes it's on it's way but it will take 5 business days....well it never came. I had my bank do a claim and still no refund! I just called them today 1/11/19 and was told they would look into it today and that I'd have to wait another 72 hours before a refund was made. I will never order from them again! I want my refund!"

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