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2017-12-01
2/5
Toxic smelling fumes
"I ordered white beeswax pellets which came in two 4 lb bags and was so excited to start my encaustic artwork. The shipping came on time, customer service was fine but when I opened up the bags of beeswax they smelled horrible. I'm new at this so I thought well maybe it's just the plastic bag itself so I heated up the beeswax by itself and it gave off toxic fumes that made me nauseous. I called them and complained about the smell and the lady on the phone told me that maybe the reason why they had a smell was because they had smoked the bees in order to get to the hives maybe that's what I was smelling. I've contacted other encaustic artists and they say that there shouldn't be that kind of smell unless they used chemicals such as bleach to whiten the wax. I will not buy from them again."
