- STORE REVIEWS
- PRODUCT REVIEWS
2019-06-06
1/5
What A Ripoff
"Having the most horrifying experience with Living Spaces. So, I am telling my story and letting everyone I know not to shop there...
We have waited well over 10 weeks for replacement cushions. When your inspector came here way back in March, we were told the cushions would be installed by you. Not so. The delivery company came and dropped them off. NO ONE IS INSTALLING THEM.
This is the worst “customer service” I have ever experienced. We started this process in November, 2018. First hoop was that I "waited too long" to send pictures after the ticket was opened. Then I opened a new ticket and the pictures weren’t clear enough. Then I took new pictures. Then I took them again. Then you finally got back and scheduled an inspector for several weeks out. The inspector came and told us it would be TEN WEEKS to get new cushions, but he would come back and install them.
More than 10 weeks later, cushions delivered with no one to install them. I am about to put this review everywhere! Living Spaces had numerous chances to make this right. Living Spaces failed over and over again."
Detailed Ratings
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Least Favorite Stores
46 reviews
