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Merchant Member
Updated on: 2022-07-07
5/5
Amazing service and quality jewelry
"My fiancé and I went to several stores before we went into Helzberg. Their selection is the best and the prices are good for the exceptional jewelry. Sheyla C. (Independence, MO location) was so nice, friendly, and went out of her way to be helpful. After looking at several rings that were in our price range she got an idea of what I liked. She then showed me two rings with a lot of diamonds that fit into each other with no stone in the prongs and the moissanite stone I was really mesmerized by. She helped me build the absolute perfect ring to be pieced together and sized with the moissanite stone I wanted. The price was close to my budget and included the lifetime care plan. I even got 15% discount on everything per their sale but when you're spending a pretty penny 15% adds up. I was told it could take up to three weeks for my ring to be ready. To my surprise it was done by the next day. I picked it up and it is PERFECT! Sheyla went above and beyond to make sure I was happy and got exactly what I wanted and expected from such a nice store. It was worth every penny and then some. Some of the negative reviews on this site just don't make sense. They refer to the website which I had no trouble with and that also does not speak to the qaulity of jewelry. Also, for people complaining about their credit cards, it's your responsibility to pay on time and not Helzberg's fault. I would 100% recommend Helzberg if you want quality and beautiful engagement rings that she will love. We will absolutely be back to see Sheyla for our wedding rings."
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