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Merchant Member
2023-07-17
3/5
Their customer service could use some work.
"The reason I buy parts from Crown Toyota is their prices and free shipping on orders over $75. Their customer service however, could use some work. Every time I have called for help finding a part they act like I'm an inconvenience and do not seem to appreciate me bringing my business to them at all. I am put on hold every time and have to wait 10 - 20 minutes some times. Most of the time I am able to find the part numbers I need on my own. I call tCrown Toyota when I can't find the part numbers I need."
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