- STORE REVIEWS
- PRODUCT REVIEWS
2012-12-26
1/5
"Do NOT buy from this website. This is a SCAM – they don’t ship you the merchandise you bought, won’t give you a refund, and don’t ever respond to your attempt to contact them!
I have purchased a living social deal for the “24 Piece Professional Makeup Brush Set w/ Travel Case.” However, I was NEVER able to redeem my voucher on your website. I have tried for months, but the website always showed an error message saying that the voucher was not valid. I have made numerous attempt to contact the company, but never received any response. I first submitted a ticket regarding the voucher redeeming issue around October (almost 3 months ago). The auto responses said someone from customer service should contact me shortly. But NO ONE contacted me via phone or email. I submitted another ticket online about a month ago. AGAIN, NO ONE contacted me. And when I called their number, 1-***-***-****, it always says that the office is closed. Now it’s almost January, I received an email from them saying that “to better serve me, my open ticket has now been closed without any resolution. And if I still want this resolved, I need to open a new ticket.” This is getting ridiculous. They won’t redeem my voucher NOR issue me a refund!"
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