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2013-03-16
1/5
"I have shopped with Woman Within for years. Over the last year the company has gone to HELL. Their product quality has fallen tremendously, while their Customer Service has become non-existent.
I would encourage everyone to find somewhere else to shop at all cost!!!
My latest encounter with the company was an order that was placed 1/30/13. I attempted to place the order through their on-line system to use an additional discount. The system would not accept the code for an on-line discount. Customer Service was not able to make discount work either. They finally added the discount as a manual override.
Once order was place, I received four different e-mails delaying shipment.
After 3 (Three)months I received a final notification saying Whoops the product won't be available and your order has been canceled.
I called Customer Service. The answer was sorry, in a VERY bland inconveniencing voice. No accommodation was offered, no valid explanation as to why it was dragged out for so very long.
I am without the product which was needed.
THE WHOLE THING STINKS."
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