"I purchased a Bluetooth air conditioner ceiling assembly from Dyers. The part was missing some hardware. I called Dyers customer service and Kristi answered. I explained what happened and she immediately provided me with a return label. When I shipped the return I sent her a shipping receipt and she immediately reordered my part and shipped it to me. Kristi was by far the best customer service representative I have ever dealt with. She is a class act and Dyers is fortunate to have her. I highly recommend Dyers RV Online for any RV part you my need. They stand behind their products and with Kristi at the helm of their customer service department you'll get reliable and expeditious assistance."