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2019-11-09
1/5
Do NOT try and buy from these people online
"Tried to buy a tux online. Found a great deal, but...
1) Their website kept bouncing around, up and down, making navigation very difficult.
2) I tried to read "reviews" for the product and, yes, again, their website kept malfunctioning, making it all but impossible.
3) I finally was able to choose "Buy" to purchase the tux and... rather than providing a clear path to "check out," their system aggressively forces "upsell" products on you.
4) I finally got to the checkout and... again... their incompetence shines. When I clicked on "Guest Checkout," their system captured my VISA and personal data, then when I click to finalize the purchase... instead of finalizing it, it forces me to "sign up and sign in" as a member (even though I've already chosen to check out as a "guest").
5) I, nevertheless, foolishly sign up and sign in and... NOTHING!!!!!
So, I've wasted half an hour of my life with an incompetent company and I don't even know if a charge is going to appear on my VISA today. Tomorrow. God knows, with this incompetent group, perhaps in a year or two?
So... what next???? I called their customer service. True to form, it took over 15 minutes on hold to get a person. And... guess what? When their CS person finally comes on the phone, this 3rd world company's 5th rate technology is so bad, I can literally only hear maybe every fifth or sixth word the CS rep is saying to me.
After one minute, I hang up.
STAY AWAY FROM THESE FOOLS!!!!!"
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