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2019-10-27
1/5
Horrible website, worse service
"Used to print on DymoStamps. Couldn't be simpler. Put money in account, print 1 or 100 stamps as needed. Stamp rolls were available from 3rd parties at 1/2 price.
Then the service was canceled and switched to this. Flashy website, but when it comes down to it, there's no substance.
1- Tried to sign up. After entry of name and address, they want credit card info. Why? Who knows. The user agreement is pages of legal jargon that doesn't say if you're signing up for a subscription service or prepay.
2- Left a inquiry with customer service. That was a month ago!
3- Bought a roll of their NEW stamps at $18. They now have serial numbers! Tried to enter on website, but serial# is 10 digits, website takes only 9. Duh! DId some digging and looks like it needs the first 6 digits. Tried that- still won't take. Double duh!!
I realized for all the time I'd wasted, I could've gone down to PO, bought a roll of forever stamps, and still saved money. This is convenience?"
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