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2018-02-18
1/5
horrible customer service
"ordered at the middle of Nov. received order end of Nov. Mystery box was a joke, it had cheap stuff you could get at the dollar store any day of the week and charged triple the cost! Nothing like the you tube commercial! Tried to contact them the very same day to return box and get something different for a Christmas present they would never email me back until Dec. 27th for a return approval. I sent it back the next day certified mail which was half the cost I paid for the box, but i didn't want to take the chance them saying they hadn't received it. Nothing... I had to contact my credit card company at the end of Jan. because they would not respond to emails again or credit my account!!! Oh if you try calling them it tells you to email them just awful awful awful! Reported them to BBB. I've never seen a company so blatantly blow off a customer, please be aware if you come across this company you can get the same stuff cheaper just about anywhere."
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