- STORE REVIEWS
- PRODUCT REVIEWS
2012-01-04
1/5
"We ordered their diagnostic software and before it arrived we were given access to a download to use in the meantime. It didn't seem to meet our needs so we tried to reach them. We called 4 times on the purchase date and couldn't reach anyone. We ended up submitting a support ticket and our reply was filled with CAPS and snarky responses. We asked about multiple licenses and he referenced theft twice in his reply - once stating "They can actually steal and get multiple unlock codes. Quite frankly sir you are one of a very few who in many months has missed this point."
For some reason, they got defensive instead of simply quoting us for the product we needed. Hard to reach, not friendly. Would not recommend."
Detailed Ratings
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Product Returns/Refunds/Exchanges
2009-06-08
5/5
"My company has used these guys for a while now, has what we need, prompt shipping. would recommend these guys."
Detailed Ratings
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
2009-06-08
5/5
"My company has ordered many LCD screens and Inverters from this company and have recieved our parts promply. Would recommend this company!"
Detailed Ratings
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
2009-04-30
1/5
"Ordered a laptop motherboard - board was listed as new. The board had dust and hair in the usb ports, and wouldn't post. I'm pretty sure it was used. I returned the board immediately and the rma was refused because there was thermal paste on the video chip?!? They won't call you back after the sale and when I finally reached someone, a very quick/rude man said,"I'm just trying to run a business, if I gave that much attention to every rma I'd be doing rmas all the time."
It's frustrating to deal with people who won't return a call. It's worse when you finally do talk to them and they don't even know what thermal paste is for. They might reconsider removing "Priority" and "Computer" from the name. . from my experience it was just parts."
Detailed Ratings
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
2008-03-25
1/5
"I placed an order on Feb. 1 - This is a computer shop, so placing an order for $292.09 isn't very large for us. . but it's been 7 weeks and none of my calls or emails have been returned and still no product. I'm going after my money from their bank and would advise anyone to do the same. . maybe contact yahoo as they seem to be a yahoo store?
Well, nexfan, you had a great store until you screwed your customers over. Gratz, I get to add another one to my list :) Stay far away from these guys, any order placed with them turns into a donation!"
Detailed Ratings
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
2007-06-12
1/5
"I ordered a $77 motherboard, they "didn't process" my P.O. for 8 days. I call, they have the P.O. and I explain that now I need it overnighted. Their 8 day mental vacation cost me $50 - my $77 mobo now costs $127. I should mention that after I called to complain, they offered to pay tax?!?! I won't use them again."
Detailed Ratings
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
2006-01-27
1/5
"I overnighted a $980 laptop for my company - it arrived with the wrong power supply (it wouldn't even fit into the plug on the laptop). Ecost sent me to HP, HP sent me to Ecost. No luck. .
I manage a computer shop, and Ecost should replace my power supply - it's the cost of doing business! We have 107 stores and they just lost our business over a $40 part. Do yourself and your business a favor and steer clear of these clowns!!"
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Favorite Stores
26 reviews
20 reviews
Least Favorite Stores
2 reviews
43 reviews
297 reviews
82 reviews
6562 reviews
