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2015-03-18
1/5
"I purchased a full-size mattress pad (Cynthia Rowley label July2013 delivery on the tag) about a year ago.The listed manufacturer is Phoenix Down Corp I just started using it recently,and after just 1 month the entire bottom polyester covering is peeling and shredding allowing the polyester filling to come out. Was this product defective? Now I won't even be able to launder it (ever!) since it's already coming apart!! What a piece of junk!! When I contacted customer service at Phoenix Down, they said I had to ship it back to them if I want replacement. What-- spend $25 or so to ship back a pad? I'd rather buy a pad from another (more reputable) manufacturer!"
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2015-03-13
1/5
"Purchased the Auvio Sound Box SBX24210.
The sound is only slightly better than from the TV alone, but I didn't expect Bose quality at this price.
My biggest problem is the total absence of customer service. My unit did not contain a owners manual, which I really want to make sure I'm getting full use of the unit. I think I hooked everything correctly, but I want to be sure.
Customer service does not answer phone or respond to e-mail. If they won't stand behind product, I would shop elsewhere!
BTW-- why no manual? I was told it was new; maybe it was open box! Otherwise , manual would be there! Did they charge me new price for open-box unit??
I would probably recommend this product if they stood behind it instead of disrespecting customers."
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