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2022-04-06
1/5
Quality prints, DELAYED shipping and HORRIBLE communication
"I chose to give Overnight Prints a try because they were priced well... clearly you get what you pay for. A week after I was supposed to receive my order and it still had not arrived, I emailed customer service because I didn't receive an email or anything, letting me know it would be running late. I asked for an updated delivery date and all they would say is they were working on my order as quickly as possible. Wouldn't give me an updated delivery date or any additional info. Low and behold, I received a shipping confirmation the next day. Even then, they had shipping issues and the original shipping date was adjusted another 6 days, once the shipping label was created. I ordered 50 business cards on March 8 and was supposed to receive them in 3 to 5 days. I finally received them on April 2 - over three weeks later. If you don't need something quickly and you don't mind not being updated or informed on your order, maybe the cheaper pricing is all you need. My business cards were of good quality and did look exactly as they should. I personally, will not be using Overnight Prints again. I'd rather pay an extra $5 and actually get my order within the time-range the website I'm ordering from states I will. I really hope this company is able to to turn their communication and expediency around or they shouldn't expect to stay in business for much longer."
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