- STORE REVIEWS
- PRODUCT REVIEWS
2008-11-05
5/5
"Hands down, no one else comes close. Mwave is quite simply the best tech online store there is. I have been a customer of Mwave for more than 10 years, and I have never been disappointed. Over that time, I have shopped for my own use or for my customers well over 100 times. I do my comparison shopping and the prices at Mwave cannot be beat, and there is no one that takes care of problems so painlessly. Even when I made the mistake and ordered the wrong part, exchanges are effortless. I've referred dozens of people to Mwave, and I none of them has ever come back to say they were unhappy. Love this place!"
Detailed Ratings
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
5/5
"Extraordinary Experience! Super Fast, Great Price and Great Product. Simply the best transaction I have ever had with an on-line store, and I have bought hundreds of computer items on-line - I build computers! I will be coming back to this store continuously."
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Overall web site
Web site reliability
Speed of web site
Web site being easy to use
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