- STORE REVIEWS
- PRODUCT REVIEWS
2020-08-12
1/5
Terrible Customer Service
"Having serious issues with customer service. I ordered supplies and THeY sent me the wrong things. They won’t even start working on shipping my order until they see movement on the return... okay. BUT then they refuse to even upgrade my shipping so I can get my order in time for when I need it. It wasn’t my fault they sent me the wrong thing. I was a very patient customer when they had Covid delays and was very understanding. I would expect a company that expects “caring” from their customers to offer the same. I ordered within plenty of time to have the correct products sent to me. When THEY shipped the wrong products THEY refuse to help with any of the inconvenience they’ve caused my business. ALL I asked for was to be able to get my items in time since it wasn’t my mistake. Their refusal to properly handle this situation is definitely making me look at this company in a different light. Their is absolutely no way I would punish a customer for MY mistake."
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