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2015-10-08
1/5
"Ordered some phone cases in early September because they were showing "in stock". Order confirmation indicated 10 days as they were not in stock. Called after three weeks to be told that they were on back order and would be despatched on the 1st October. Current status on the 8th October shows "expected in 6 days". It is highly unlikely that the phone cases were actually in stock and between my order placement and processing that they were sold as the phone they were for was not widely sold in the UK. Notwithstanding this the continual slippage shows that the company doesn't really have a clue about inventory management and even less about customer service considering that the manufacturer can deliver ex-stock."

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