"I purchased a laptop for my daughter when they were running a 50 percent off sale. I didn't expect much for a $200 Precision laptop, once a top spec. It came looking literally new and I've had no problems. I assume the battery will fail at some point but it's easy to replace. Also, they accidentally overcharged me (I used the wrong coupon code) and immediately refunded me. Even their customer service was easy to reach. Sounds like I'm an outlier but I couldn't be happier with Dell Refurbished."