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2014-06-18
2/5
"OK service at best. When this service works it's great - the issue is that there are many times when it doesn't. In Minneapolis I often have turn-around times of 7-10 days even when I drop the return at the post office to ensure GameFly's 'FastReturn' service. The customer service is not helpful simply saying sorry and offering no other options even when flat out asked. I recently had a customer service chat that was disconnected when I didn't respond in about 45 seconds. They don't seem to be bothered to help their customers or spend money ensuring quality service and stock."
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