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2022-08-23
1/5
Terrible Service
"On June 28th I purchased a KitchenAid wall oven/microwave. I had been trying to make this purchase for 3 months with everything out of stock. At one point I was told that it was a seasonal item. Seriously? What season do you buy appliances in? At the time of the purchase, I was told there were 5 in the warehouse and that because it was in stock it would be delivered the following Thursday.
Apparently they over sold the 5 they had in stock and obviously I was not one of the lucky recipients because they have now changed my delivery date 4 times.
I am waiting for this appliance to complete a kitchen remodel that big thanks to them has taken almost a year. My kitchen cabinets took almost 6 months to arrive and were so banged up my contractor had to make repairs on some of them. I couldn't imagine sending them back and having to wait another 5 or 6 months.
The money I have spent with them for this project is insane, having bought cabinets, granite, appliances, flooring, sink, hardware, and everything in between. You would think the service would be better.
I really wish I had read these reviews before I started this project. I definitely won't be shopping there again."
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