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2022-06-14
1/5
Lying and Cheating Customers
"They 'acquired' the company I used to order with, and rather than fulfilling the order, they've dragged it out for over two months, refuse to refund me, only issuing a credit. With it taking so long for them to fulfill orders, it's now long past when I could safely plant those items in my zone, meaning they're essentially shipping me plants for the sole purpose of them dying and me getting to request a credit. Of course, prices will go higher now, so what bought 20 plants will only buy 15 by the time I get to use that merchandise credit. Will never be ordering from ANY Gardens Alive nursery again, and I've spent thousands across their various brands. Take care of your customers, if that means refunding some orders when you can't ship - that means eating that cost."
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2022-06-01
1/5
Scammers
"They never ship. 3+ months waiting now, it's getting so late in the year that it's a 100% guarantee anything they ship now will die in transit because of the heat."
Merchant Member
2018-11-07
1/5
Loves to take money, never ships product
"Happy to take my money upfront, no ETA, no updates, no information on when, if ever, they intend to ship what I paid for. Do not order anything from them, ever."
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henryp from B&H Photo-Video has responded
Posted Nov-07-2018