"For the past 5 years I have bought all costumes from Costume Supercenter. Every year I take my kids to the local Halloween shop and they pick out what they want. Then I go online and buy everything for a discounted price. They always have everything my kids pick and more and you can't beat the prices, I've tried. I've never had a problem getting my order correctly, so I wouldn't know about customer service issues. But I'm pleased I've never had to find out!"