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Merchant Member
2021-11-04
1/5
Poor customer care and of Veterans
"Wrote customer service a question about any upcoming promotions they might have for the upcoming Veterans Day in 7 days from now. Asking because I was looking at a high dollar purchase. The response I received back was, if I were an account holder or member of optics planet I would know. Really? That's the response I get. Not no, we sure are, but you will have to wait and see or I'll check for you. I am veteran, retired Army. This is how they treat their veterans. Just check your emails for promos when they come out. And that was it."
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Merchant Member
2020-11-08
4/5
Limited selection
"You don't have anything much when it comes to my glock 32. That I find to be disappointing and only reason I will shop somewhere else"
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opticsplanet from OpticsPlanet.com has responded
Posted Nov-05-2021We truly value you as our customer and want to do everything we can to restore your confidence in us again. If you do decide to give us another chance, please reach out to our customer care team through phone, chat or email, and we’ll provide you with the best deal possible. Thank you and have a great day!