- STORE REVIEWS
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2020-11-05
1/5
POOR CUSTOMER MEMORY AND LET DOWN!
"I will be canceling this my order. I order a ring for my 15 year wedding anniversary. I clearly remember selecting the$30 option for over night to Kay Jewelers store closest location since purchased online. I can escalated to a manager advise I would pay more I just needed to ring. Which I PAID IN FULL FOR AND SHIPPING!!! They told me can not ship item any fast and will go out 11/09/2020... How is it you can ship any faster. This is pooooorr customer service and again I offered to pay what ever for the expedited process. I will go to Jared’s instead. This makes no sense and when I am will to pay more if need be and you have till what a week to send it and pay $30. I will be reviewing on all social media sites. First and last time!!!!"
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