- STORE REVIEWS
- PRODUCT REVIEWS
2003-03-21
1/5
"After reading this site, I have realized I have been scammed to. I to called to verify my order and was offered additional merchandise. When declined I was hung up on and found that my order to was 4-5 weeks back ordered. Well I only have two weeks left. I have wated this long, so we will see if I get my order. If I dont have it within the next two weeks I will cancel as 5 weeks is a long time to wait. I wish I would have found this site earlier."
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall technical support
Being trustworthy
Making decisions on their own
Being easy to reach
Resolving problems
Being knowledgeable
Overall customer service
Customer service being trustworthy
Customer service resolving problems
Customer service making decisions on their own
Customer service being easy to reach
Customer service being knowledgeable
Overall web site
Web site reliability
Web site being easy to use
Speed of web site
