- STORE REVIEWS
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2018-12-21
1/5
That do not stand behind the products or warranties they sell
"My teenage daughter bought a refurbished I phone 7 from the Apple store website with a 1 year warranty the end of October with her own hard earned money from her summer job. Within two weeks she realized the back camera and flash did not work so requested a return authorization to repair.
They are now refusing to repair the phone because upon inspection they found 3rd party parts in the phone and they only use "genuine Apple parts"
Well apparently not if there are 3rd party parts in the phone that you sold her. They are wanting her to pay more money to repair it. When I asked them if they inspect and repair turned in phones before they resell them the answer was yes and they only use "genuine Apple parts". She had the phone less than 1 month, purchased it from Apple and they won't fix it. I will never give this company 1 penny and I am submitting a report to the BBB today and leaving an honest crappy review everywhere I can find to leave a crappy review."
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