- STORE REVIEWS
- PRODUCT REVIEWS
2015-12-05
1/5
"Ordered Maytag dryer parts on Saturday 11/28,. I check my bank statement and saw a pending transaction; all is well. Received pkg on Tuesday 12/1. Wow, that was quick. Here comes the problem. Today, 12/5, I check my statement again, and see two POSTED transactions for the same amount. I call PartStore, and of course, it's a third party from a foreign country. All he could say is, "Don't worry, we'll take care of it." But he couldn't tell me how or when it would be taken care of. HELL, I want my money back. He kept telling me that they only charged me once, but they issued a refund on 12/3, which doesn't make any sense. He said that one transaction is a "Hold" for the amount. The second one is the actual charge. However, I never saw a second "pending" transaction on my account. He couldn't give me a reference number or anything to indicate a refund was in process. If I don't see the refund pending or posted on my account by 12/8, I am going to dispute the transaction with my bank. I will probably be sorry for allowing them these extra few days. But I will give them the benefit of the doubt. Will update with new developments. (I am giving this transaction an overall rating of "Poor" because when it comes to taking my money..,.that's bad.)"
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