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2016-07-05
1/5
Bate and Switch Business Tactics
"Valid credit card used to purchase one (1) ILCE7RM2/B, Sony Alpha a7R II Mirrorless Digital Camera advertised for $2,619.00. Next day received an email saying order could not be shipped and to call 1-***-***-****, Ext. 715 to verify the order. Upon verifying the order, gentleman I spoke to during no less than 3 calls, attempted to sell accessory items in addition to camera such as batteries (1 for $80 said to last only a couple of hours and 1 for $149 said to last for 8 hours). After three separate calls to clarify attempted purchase with credit card holders (all said by sales person to be declined), I personally obtained authorization with a cardholder to proceed with purchase of the {camera only). I was then told that the model I was about to purchase was an "international model" that did NOT have a full-frame sensor (not true). He offered to sell me a 5 year additional warranty past the manufacturer's warranty for $199. I declined. He then attempted to have me purchase what he said was a U.S. version of the same model that had a full-frame sensor as a kit for $3,099 that would include two batteries, a battery charger, one year manufacturer's warranty and a desk-top tripod. My confidence was lost to proceed with doing any business Factoryofficial and I declined to make any purchase.
Their whole marketing and sales process wreaks with a slippery slope of unsavory business ethics and practices. Below is information exactly excerpted from the original online sales invoice.
"Factoryofficial - Big Brands, Huge Savings.
Thank you for shopping with Factoryofficial - Big Brands, Huge Savings.!
Order details
Order: placed on 07/04/2016 18:08:22
Payment: Offline Credit Card
Reference Product Unit price Quantity Total price
ILCE7RM2/B Sony Alpha a7R II Mirrorless Digital Camera $2,619.00 1 $2,619.00
Products $2,619.00
Discounts $0.00
Gift-wrapping $0.00
Shipping $0.00
Total paid $2,619.00
Shipping
Carrier: Ground Shipping""
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