"Drew is simply the worst customer service rep I have ever encountered. No wonder he refuses to give out his last name. Purchased a pair of gloves that seemed to fit but when used were way to large. The MFG recommends this size based on my weight/size but the fingers are super long and only really noticeable when played with. I called within a week of receiving and explained that I used the gloves for about 20 mins. Drew refused to even call STX on my behalf to see what could be done. What a waste of $190.
Based on all the complaints, he is either the owner or the owner could care less about his customers. I would recommend taking up a job where you don't have to talk with other people. this is the wrong job for you!
I will never purchase as much as a lacrosse ball from Lacrosse Monkey."