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2017-12-22
1/5
The absolute worst company I’ve ever dealt with
"I literally cannot believe how bad this company is. I order a Seth Rollins holiday gift set for my sister, the order never ships, I call back the person says they will have a supervisor call me. I get a call two days later the supervisor re-places the order and assures me that I’ll have my gift in time for my sister.
Fast forward a week later, no package. I call today, the first representative says it’s on back order.. back order? No email, no notification, that doesn’t make sense. I call back and speak to a new person.
The new person tells me that the order is no longer available, she has no idea who placed the order or just didn’t pay attention to the fact that the order wasn’t available for purchase and in fact there was no order being shipped. No email, no phone call, no anything to let me know.
I’m furious and ask her. “Put yourself in my shoes for two seconds. If you bought this for a family member, and this happened to you how would you feel?” She goes smugly “I’d be upset but I would have called to check sooner” check sooner? No email saying there’s an issue? No phone call, no communication? How about after I called back and the supervisor messed up?
I then mentioned their horrible reviews online, you know her response?! “Well if our reviews are that bad online, maybe people shouldn’t order from us”!! I can’t even make this stuff up!! How does amazon the 50 times the the business these people do and manage to have consistency?!?!
I used to always get front row tickets every time WWE was in town to spend time with my family. Because of the utter lack of customer service and the rudeness of this awful company I’ll never spend a penny on anything WWE again."
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