- STORE REVIEWS
- PRODUCT REVIEWS
2008-02-29
1/5
"I don't know if this applies to all their items, but for my HP Officejet Pro L7780 printer, customer service is nonexistant. Literally. All conversations MUST go through HP, and that is a real time-waster. The L7780 is advertised as being FULLY compatible with Mac OS X, but several features, including double sided printing are buggy in OS X 10.4.11 (Tiger) and I was told by HP that (in direct conflict with the ads) they do NOT support Tiger (10.4). In 10.5 most things work, although there is a bug in the driver software that will NOT allow me to choose tray 2. HP has been very unhelpful about this as well. Storm Computing says there is nothing they can do, it's not their problem, and will not allow me to return the item. Although Storm computing did in fact have the cheapest price for this printer on the web, you do, in fact, get what you pay for. I would not buy from them again (without a warranty issued by them)."
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