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2016-04-14
5/5
Very Satisfied Customer Despite One Thing.. BUT That Was Resolved After Contacting Them!
"So.. I got to what I wanted to buy, I noticed that the Sweatshirt I was going to buy only came in XL and that is fine and all but I like my clothes to fit a bit baggy on me for comfort, I ordered it anyway because I figured one size down couldn't hurt and so I received my package in a VERY timely manner and tried the product on, It was a bit tight for my liking and knowing the return policy I took it off and contacted their support to see if they would be stocking XXL I was informed that at one point they did stock XXL but they don't restock once they run out which disappointed me a bit but then the chat operator transferred me to another person and they told me they would restock IF the item is selling very well and I asked if they could tell me how the item was selling and they said sure let me look into that for you.. They told me it was very popular, However its selling slowly the moment (I imagine because summer is approaching and sweaters aren't as in demand) but I was informed that they would restock around winter time but no guarantees. So, I resolved the situation and overall I am very satisfied with not only their product but outstanding customer service on how they're so willing to go out of their way to help you!"
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