"I placed my order for a custom chair on January 10th, and was informed that it would be delivered to me on March 23rd. I received an email on March 9th that my chair was on back order due to the fact “it was a very popular item” and it was a month delayed! Waiting 3 months for a chair to be delivered? Unacceptable...shop for custom pieces at Calico Corners instead. I have never had a problem there."