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2018-08-25
1/5
False advertising and terrible customer service
"I was looking for a 50 foot telescoping mast for my HAM radio antenna because of the huge forest fires near here,
and the only way to get advanced warning was to scan the 2-m repeater HAM bands, but I needed a higher antenna.
SolidSignal advertised two models of what they said was a "50-foot ROHN Telescoping Mast"
I ordered the 9H50 for $ 184.
They called back and said it would cost me $ 70 for shipping charges!
Well I went ahead and agreed. Four weeks later they contacted me saying it would be ANOTHER MONTH before they could ship.
I told them to cancel the order as I can get it via Amazon or DX Engineering much sooner (and cheaper, I found out).
They told me they could not cancel the order even though I argued for quite a while on the phone.
Then I found out that their "50 foot" pole was only 34 feet.
They were terrible to deal with and their advertising was an outright lie about the "50 foot antenna""
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